Privacy Policy

This app has been developed and offered as a free service. It is provided at no cost and is intended for use as-is.

This page is meant to inform users about our policies regarding the collection, use, and disclosure of personal information for those who choose to use our service.

By using our service, you agree to the collection and use of your information as described in this policy. The personal data we collect is used solely to provide and enhance the service. We do not use or share your information with anyone except as stated in this Privacy Policy.

Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be accessed through the Driver Console.

Information Collection and Use

To improve your experience with our service, we may require you to provide certain personally identifiable information, such as (but not limited to): IMEI number, images, audio, and location data. This information will be retained and used in accordance with this Privacy Policy.

Additionally, the app may use third-party services that could collect data used to identify you.

Location Tracking

We collect and use your device’s location data while you use our services. If you enable background location tracking, we may continue to collect this data even when the app is not actively in use.

This data is essential for features like notifying customers or clients of the driver’s current location and optimizing routes. Location tracking continues as long as the driver’s session is active and is determined using technologies such as GPS, nearby WiFi access points, and mobile/cell tower triangulation.

Please note: background location tracking is only used in the Driver Console and Attendant Application.

Log Data

We do not collect or use any log data from your device.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has submitted personal information, we will promptly delete it from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We recommend reviewing this page from time to time for any changes. Any updates will be posted here and will take effect immediately upon posting.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us at: info@autotrace.qa